KEY TAKEAWAYS

For this project I feel these come from:

How the information, that was gathered, was presented to the stakeholder.

and what actions did they take upon knowing this.

DATA VISUALISATION

One of questions we asked everyone was to say, in 30 seconds,

three words they associated with Code for Australia.

Visually representing data is a great way to hone in on trends.

Here is a clustered bubble chart with size and proximity

being good cues to what is important

Impressions from Previous Clients

JOURNEY MAPPING

This is a tool that was essential to plot the user's journey from their initial moment of discovery about Code for Australia through the long process of government requirements and into working with them.

Here you can see the actions that have been taken so far,

from the Recommendations given to our stakeholder

Note

The changes made are ever evolving, and its great to see how it happens. I will update this whenever possible!!

JONATHAN BROOME